The FAQs of 1-800-USA-HOME.com
Q: Can you provide references?
A: Yes. Contact us and we will happily provide you with references. You can call them and get direct answers about the quality of our work and the friendliness of our service.
Q: When deciding on a contractor, should I consider anything besides price?
A: Yes. You should ask about 4 other key components. One, find out the level of experience a contractor has in the type of project you are considering. Two, what is the quality of the materials they are using – any contractor should be able to explain this clearly and thoroughly.
Next, find out what guarantees and warranties are being offered. Lastly, check out their overall reputation. Do they hesitate when asked for references? Can they show you testimonials, accreditations, and awards? What is their Better Business Bureau Rating? (Visit our Reputation page to learn more). To better understand how to compare contractors, we recommend downloading the FREE Contractor Standards Guide
Q: What kind of warranties do you offer?
A: We believe that anything we install should have a lifetime warranty. We are very picky about the products we offer and INSIST that they all carry a lifetime warranty. If a manufacturer isn’t willing to stand behind their product, we won’t touch them.
Q: Do you offer financing?
A: Yes. If you want a new basement but prefer to spread it out, we have payment plans that start as low as $179 per month. For baths we have payments as low as $79 per month. We can go even lower depending on the product. Zero down options and 12 month deferred interest choices are available for qualified buyers.
You do not need to have perfect credit – decent credit will qualify. Go to our Financing page for more details.
Q: Do you accept credit cards?
A: Yes, we accept all major credit cards.
Q: How can I get a price quote from you?
A: The best way is to call 1-800-USA-HOME.com or go here to fill out the Contact Us form. We will schedule an appointment at a time that works for your schedule.
We promise that our price quote estimate process will be respectful to you. We are particular about who we hire – you’ll feel completely comfortable with the person who comes to give you an estimate. We also don’t believe in high-pressure sales techniques or pricing games. To learn more about our price quote process, click here.
Q: I need to know more about your business standards in detail. How can I find out more?
A: The best, one-stop guide is our Contractors Standards Guide. We’ve packed it with specifics and skipped the fluff. We tell you what to look for in a great contractor and then document for you are reputation, our business practices, and our promises. Go here to see the guide.